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YOUR DATA MATTERS

jl100 Privacy Policy: How We Handle Your information

This policy explains exactly what information jl100 collects when you create an account, deposit through Maya or InstaPay, and browse the lobby — and how we use, store and protect that information. Availability of this service depends on local law and is accessible where local regulations permit.

  • Account data kept private
  • Maya & InstaPay payment details protected
  • Contact us directly with any data question
  • Live casino and slots
POLICY AT A GLANCE

What Data We Collect and Why We Collect It

When you open an account with us, we collect the details you enter during registration — your name, contact number and email address. When you fund your account through Maya or InstaPay, we receive a transaction reference tied to that payment rail, not your full payment credentials. We also collect technical data — your device type, browser version and the pages you visit — to keep the lobby working correctly on your screen and to understand which game categories you access most. We do not sell your personal data to third parties. We share information only when required by law or when a verified third-party service provider processes a function directly tied to your account — such as wallet verification. Any partner we work with is bound by data-handling obligations consistent with this policy. You can ask us at any time what data we hold about you, and we will respond through the support channel you used to contact us. The current state of your account details is visible after you log in.

  • Maya transaction references stored securely

  • InstaPay deposit records tied to your account wallet

  • No payment credentials stored on our servers

  • Third-party partners bound by data obligations

POLICY COVERAGE MAP

Where This Policy Applies and What It Covers

This policy covers activity on jl100 and the services directly operated by us. It draws a clear line between what we control and what sits outside our responsibility — so you know exactly where our obligations begin and end.

  • Account Access

    All data you enter during login, registration and account verification falls inside this policy. We control how that data is stored, who can access it and how long it is retained.

  • Transactions

    Deposits and withdrawals processed through Maya or InstaPay generate a record in your account wallet. We hold the transaction reference and amount; the payment platform holds its own data under its own policy.

  • Site Content

    Game sessions on titles from Spadegaming, Habanero, Microgaming or JDB are hosted through their platforms. Their game-session data is governed by their own policies; we receive only the outcome data required to update your account balance.

  • Third-Party Services

    Links to external sites, payment platforms or identity-verification services operate under their own privacy terms. Once you leave jl100, this policy no longer applies. We recommend you review the relevant policy before sharing data with any third party.

YOUR ACCOUNT RIGHTS

Practical Steps You Can Take Under This Policy

You have real, actionable choices over your personal data. Log in to review the account details we hold — your registered name, contact number and linked e-wallet references are visible in your profile section. If any detail is incorrect, update it directly from the account settings page or contact us so we can correct it on our end. If you want a summary of all the data we hold against your account, send a request through our support channel and we will respond with the details. You may also ask us to delete your account data; we will process that request in line with applicable local law and any retention obligations we must meet. For questions that go beyond the account settings screen, our support team is the fastest route — we aim to respond to data-related requests without unnecessary delay.

  • Review Your Records

    Log in and open your profile page to see the personal details and wallet references we hold. No additional steps are required to view the current state of your account.

  • Correct Account Details

    Update your contact number or email directly in account settings. For name corrections or identity-linked changes, contact support with the relevant documentation.

  • Raise a Data Question

    Send your question through the support channel shown in your account. We will identify what data we hold and explain how it is used, without requiring a formal legal request.

  • Request Data Removal

    Ask us to delete your account data by contacting support. We will confirm what can be removed immediately and what must be retained under applicable law before proceeding.

REACH OUR TEAM

How to Contact Us About This Policy

If something in this policy is unclear, or if you want to act on any of your data rights, reach out through one of the channels below. For account-specific questions, logging in first helps us verify your identity and respond faster.

  • Live Chat

    Open the chat widget from any page on jl100. For data questions, start with your registered email so we can locate your account record promptly.

  • Email Support

    Send a written data request or policy question to our support email, accessible from the Contact page after login. Written requests create a reference trail for follow-up.

  • Account Help Page

    The account settings section after login shows your stored details directly. Use it to review, edit or flag any discrepancy before escalating to our support team.

DATA HANDLING STANDARDS

How We Keep Your Information Secure

Account security and data handling are built into how jl100 operates — not added as an afterthought. Here is what we do in practice across four areas that matter most to you.

  • Data Storage

    Your registration details and transaction references are stored on secured servers. Access is restricted to personnel and systems that need the data to operate your account. We do not keep full payment credentials from Maya or InstaPay — only the reference data needed to match a deposit to your wallet.

  • Cookies and Browsing Data

    We use cookies to keep your session active as you move between game categories and to remember your lobby preferences across visits. You can manage cookie settings in your browser at any time. Disabling cookies may affect how some lobby features display on your screen.

  • Retention Period

    We hold your account data for as long as your account is active and for the period required by applicable law after closure. Once the retention period ends, data is deleted or anonymised. You can ask us at any point how long specific data is kept.

  • Policy Updates

    When this policy changes, the updated version is published on this page with a revised date at the top. Continued use of your account after a policy update means you have seen the new version. Contact support if you have questions about any change before continuing.

POLICY QUESTIONS ANSWERED

Common Questions About Your Privacy on jl100

These are the questions we hear most often from people reviewing this policy. If yours is not here, reach us through live chat or email support.

What personal data does jl100 collect when I register?

We collect your name, email address and contact number during registration. When you deposit through Maya or InstaPay, we record the transaction reference and amount. We do not store your full payment credentials or card details on our servers.

Does jl100 share my data with third parties?

We share data only when required by law or when a verified service provider performs a function tied to your account — such as wallet verification. Partners are bound by data-handling obligations. We do not sell your personal data to any third party, ever.

How do I see what data jl100 holds about me?

Log in and open your profile page — your registered details and linked wallet references are visible there. For a full summary of all data we hold, send a request through live chat or email support and we will respond with the complete picture.

Can I ask jl100 to delete my account data?

Yes. Contact our support team with a deletion request. We will confirm which data can be removed immediately and which must be retained under applicable law. Once confirmed, removal is processed and we will notify you when complete.

How do cookies affect my account on jl100?

Cookies keep your session active and remember lobby preferences between visits. You can adjust cookie settings in your browser at any time. Some display features in the game lobby may not work correctly if cookies are fully disabled on your device.

What happens to my data if this policy changes?

The updated policy is published on this page with a revised date at the top. We recommend reviewing it when notified. If you have questions about a specific change, contact us through live chat or email before continuing to use your account.